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How odds69 Handles Your Personal Data

At odds69, we take the privacy of your account data seriously — from the moment you open an account through every deposit you make via UPI, Paytm or…

Data collected only as neededUPI, Paytm, PhonePe transactions protectedYour right to access or delete dataNo data sold to third partiesIndia-applicable law governs this policy

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What This Policy Covers and Why

odds69 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data processed by odds69.co in connection with your account. When you register, deposit via UPI, Paytm or PhonePe, or interact with our support team, we collect data necessary to operate those services. The scope of applicable data protection law

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depends on your local jurisdiction — access to our platform is available where local law permits. We act as the data controller for information linked to your account. We do not sell, rent or trade your personal data to marketers. Third-party service providers who process data
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on our behalf — such as payment processors handling your UPI or Paytm transactions — are bound by data processing agreements that restrict how they may use your information. This policy was last reviewed and is kept current; check this page for the latest version.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to exercise any right under this policy — access your data, correct it, request deletion, or ask how we use it — our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 30 days of receipt, and we'll confirm receipt of your query by the next working day.

Team online

Email Privacy Team

Send a written request to our dedicated privacy address. Include your registered account email so we can locate your data record and respond accurately within 30 days.

Live Chat Support

Start a live chat from any page on odds69.co and ask to be connected to the privacy desk. Agents are available around the clock and will log your request immediately.

Help Centre Ticket

Submit a formal ticket through the Help Centre, selecting the Privacy and Data category. You'll receive a ticket reference number and a follow-up within one working day.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

Our data practices are built around limiting collection to what is strictly necessary, keeping it secure in transit and at rest, and making it straightforward for you to…

Data Minimisation

We collect only what is needed to operate your account — name, contact details, payment method identifiers like your UPI…

Cookie Controls

Cookies on odds69.co are categorised as essential, functional or analytics.

Account Security

Your account is protected by password hashing, two-step verification options, and session-timeout controls.

Retention Periods

Account data is kept for as long as your account is active plus the period required by applicable law.

Your Access Rights

You may request a full export of the personal data we hold on you at any time.

Correction and Deletion

If your stored data is inaccurate, contact us and we will correct it promptly.

Your Privacy Questions About odds69

These questions cover the data rights, contact procedures and specific practices you are most likely to ask about. If your question is not answered here, open a Help Centre ticket or start a live chat and our privacy desk will respond within one working day.

We collect your name, email address, phone number, date of birth, and the payment identifiers you use — such as your UPI handle or Paytm-linked number. We also log device type, IP address and session activity for security purposes.

We share data only with service providers necessary to run your account — payment processors for UPI, Paytm and PhonePe transactions, and identity verification partners. All are bound by strict data processing agreements and may not use your data for their own marketing.

Email our privacy team or submit a Help Centre ticket under the Privacy and Data category. Include your registered account email. We will send a machine-readable export to that address within 30 days of receiving your request.

Yes. Where no legal retention obligation requires us to keep the data, we will delete it from our live systems and schedule it for removal from backups. Submit your deletion request through live chat or the Help Centre ticket system.

We retain account data for the period required by applicable Indian law and our internal compliance obligations. Once that period expires, data is deleted or anonymised in a scheduled purge. We can tell you the specific period applicable to your account on request.

Contact our privacy team immediately via email or live chat. We will investigate and respond within 72 hours. You also have the right to raise a complaint with the relevant data protection authority in your jurisdiction if local law permits.

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How odds69 Handles Your Personal Data

Reach Us About Your Privacy Rights

Email Privacy Team

Live Chat Support

Help Centre Ticket

Six Ways We Protect and Manage Your Data

Data Minimisation

Cookie Controls

Account Security

Retention Periods

Your Access Rights

Correction and Deletion

Your Privacy Questions About odds69

01 What personal data does odds69 collect when I open an account?

02 Does odds69 share my data with any third parties?

03 How can I request a copy of the data odds69 holds about me?

04 Can I ask odds69 to delete my personal data?

05 How long does odds69 keep my account data after I close my account?

06 What are my rights if I believe my privacy has been breached on odds69?

07 How do cookies work on odds69.co and can I turn them off?

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