Reference

Terms and Conditions at odds69

These terms form the binding agreement between you and odds69 when you open an account and use the platform — covering everything from how your account is created…

Account eligibility termsUPI & Paytm deposit rulesWithdrawal conditionsAccount security obligationsDispute resolution process
odds69 Terms and Conditions at odds69
REACH OUR POLICY TEAM

How to Contact Us About These Terms

If you have a question about how a specific term applies to your account, or you want to raise a concern about how your data or funds are being handled, our support team is reachable around the clock. We aim to respond to policy-related queries within 24 hours and to financial disputes within 48 hours of receiving complete details from you.

Team online

Live Chat

Reach us instantly through the live chat widget on any page of odds69. Our agents can address account-specific term queries, explain withdrawal conditions, and escalate disputes to the relevant department on your behalf.

Email Support

Send a detailed message to our support address for written confirmation of how a term applies to your case. We reply within 24 hours and keep a record of all correspondence related to your account and these terms.

Help Centre

The odds69 Help Centre contains plain-language explanations of key clauses — account verification steps, how UPI withdrawal timelines work, and what happens if a wager is voided under the terms.

HOW WE MANAGE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

Your account is protected through multi-layer verification and secure session management. Here is how we handle the key areas that affect you directly under these terms.

Account Verification

When you open an account, we collect identity documents to confirm eligibility under local law.

Data Retention

We retain account data — including transaction history, UPI and Paytm deposit records, and support correspondence — for as long…

Cookie Policy

odds69 uses functional and analytical cookies to keep your session active and to measure how the platform performs.

Account Security

You are responsible for keeping your login credentials confidential.

Requesting Changes

To update registered account details — such as your linked UPI ID, PhonePe number, or email address — submit a…

Complaints and Escalation

If you believe a term has been applied incorrectly to your account, raise a formal complaint via email with your…

Frequently Asked Questions About These Terms

The answers below address the clauses that account holders most commonly ask about. If your question is not covered here, our support team can walk you through the relevant section in plain language.

Yes. These terms cover all activity on your account — including wagers on sports markets, live casino tables such as Lightning Roulette, and slots like Spribe Aviator. Game-specific rules may supplement these terms but do not override them.

We can update these terms at any time. We will notify you by email before material changes take effect. If you continue using the platform after receiving that notice, it is treated as your acceptance of the updated terms.

If we determine that a term has been violated — such as providing false identity documents or attempting to manipulate a market — we may suspend or permanently close your account and withhold any balance pending a full review of the relevant activity.

Withdrawals to UPI, Paytm, or PhonePe are processed after KYC verification is complete. The terms require that withdrawals be made to an account in your name. Processing typically takes one to three business days depending on your payment method.

Email our support team from your registered address and request a data export. We will compile your account records — transaction logs, deposit history, and correspondence — and deliver them to you within 10 business days of receiving the request.

These terms are governed by the law of the jurisdiction in which odds69 operates. Access is only available where local law permits, and any dispute arising from the terms must be raised through our internal complaints process before any external route is considered.

Yes. Contact us via live chat or email to request account closure. Any verified balance will be returned to your linked UPI or Paytm account after a standard withdrawal review. Pending wagers at the time of closure are settled according to the usual terms.